Privacy Policy

To avail certain services on our Website, users are required to provide certain information during the registration process, namely: (a) your name, (b) email address, (c) age, (d) PIN code, (e) credit card or debit card details, (f) medical records and history, (g) password, and/or your occupation, interests, and the like. The information supplied by users enables us to serve you better, improve our sites and provide you the most user-friendly experience.

All required information is service-dependent and we may use the above-said user information to maintain, protect, and improve our services (including advertising services) and for developing new services.

Such information will not be considered sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

To improve the responsiveness of the sites for our users, we may use "cookies" or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

Our policy discloses the privacy practices for our own website only. Our site provides links to other websites that are beyond our control. We shall in no way be responsible for your use of such sites.

We share sensitive personal information with third parties without obtaining prior user consent only in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and for complying with applicable laws and regulations.

(b) We may share such information within our group companies and their officers and employees for the purpose of processing personal information on our behalf. We also ensure that these recipients agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

We may change our Privacy Policy from time to time to incorporate necessary future changes. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Any complaints, abuse or concerns with regards to content and/or comments or breach of these terms shall be immediately informed to the designated Grievance Officer in writing or through email signed with an electronic signature.